Designer, helping with transformations, complex problems, and behavior change.

Animation gif showing connecting dots

Identifying customer pain points and opportunities

Mapping and solving for complex problems

Creating delightful and inclusive experiences

SELECTED PROJECTS

Global Enterprise Platform Transformation

Designing an organizational transition to a new digital platform used by 40,000+ employees

McKinsey&Company

Journey mockup on laptop

Migration
journey

Service Design, UX Strategy, User Research,
Problem Solving facilitation, Navigating ambiguity

Integration workflow mockup on laptop

Support integration

User flows, Strategic Product roadmap,
Multidisciplinary alignment

Custom feature mockup on laptop

Custom
features

Enterprise Product Design, UX/UI design, Design System
Collaboration with developers, testing, and launch

Change design for enterprise

Facilitating adoption and behavior change within organization for 20+ teams and led Accessibility Initiatives.

McKinsey&Company

Screenshot of a workshop board

Change workshops

Behavioral Design, UX Strategy, User Research,
Workshop facilitation

Accessibility symbols on blue background

Accessibility
team

Accessible Design, Change Design, Strategic roadmap
Leadership, connecting the dots, shifting left, storytelling

Experience design

Working on creating a delightful experiences

Empowerment design

User Research, UX/UI Design, Service Design
Interviews, Co-creation